In today's Knowledge and Service based economy, business processes
are key assets of companies. Companies deliver value to customers by executing
their business processes. Yet most companies say their business processes are
opaque, rigid, inflexible and cost inefficient.
Before BPM the technology did not exist which enabled companies to automate and
manage business processes in real time. BPMS enables companies to manage business process change. Unlike
today’s IT applications which mitigate business change after the fact. I have implemented BPMS (Business
Process Management Systems) and have seen the power of real time
process management.
My book "Business Process Management.Process is the
enterprise" is a good resource for executives, BPM stakeholders
and BPM implementators on BPM. Having worked with BPM at the grass roots level,
I bring perspective from the other side of the fence. This is a vendor neutral
book, and you will see that imlementing BPM systems can be challenging and
difficult, but can look very attractive on the balance sheet.
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Goals of the BPM Book
Importance of BPM and why BPM cannot be ignored.
Components of BPMS.
Evolution of BPM from existing technologies like EAI, Workflow
and Collaboration.
Setting the correct process mindset for enterprise stakeholders,
BPM implementers and users.
Strategies, Best practices and implementation know how for all
phases of process life cycle (based on real project experience).
Process Excellence examples.
BPM product greatest needs.
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